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Research Article
Vol. 10, Issue 1
Quality Assurance in Organizations: The Role of TQM and ISO 20700 as Panacea for effective Performance and Sustainability in Selected Companies in Nigeria
The paper examined the role of Total Quality Management (TQM) and ISO-20700 as a panacea for effective organizational performance and sustainability among selected moribound companies in Nigeria. The objective of the paper was to appraise the role of these quality management systems in Nigerian organizations with particular reference to Ajaokuta St...