KNOWLEDGE COMPLEXITY AND COST EFFECTIVENESS OF TECHNOLOGY ADOPTION ON SMEs PERFORMANCE IN SELECTED LOCAL GOVERNMENT AREAS OF PLATEAU STATE

This study examined the effects of knowledge complexity and cost effectiveness on performance of Small and Medium Enterprises (SMEs) in selected local government areas, of Plateau State. 448 registered small and medium enterprises situated in Jos South and Pankshin Local Government Areas were used in this study. Multiple Linear Regression approach was used to determine the effect of knowledge complexity and cost effectiveness on SMEs Performance in Jos South and Pankshin Local Government Areas of Plateau State. The result revealed that knowledge complexity does not significantly affect the performance of SMEs in Jos South/Pankshin Local Government Areas; however, increased cost-effectiveness of technology adoption significantly impacts on the performance of SMEs in Jos South/Pankshin Local Government Areas. The study concludes that some of the SMEs have not fully embraced technology in terms of Knowledge Complexity but they have to some extent adopted its cost effectiveness. This study recommended among other things that every SMEs in the two LGAs must engage themselves in different aspects of technology and should not be limited in just one aspect. Engaging in different aspects will improve skills, and expertise required for the successful adoption and integration of new technologies within SMEs. The ability of SMEs to effectively manage and navigate knowledge complexity will be essential for the successful implementation of technology adoption strategies.